Privacy Policy

BESPOKE GUIDED TOURS SL, wants to inform users and clients of its website, the policy carried out regarding the treatment and protection of personal data of those people who voluntarily use the contact forms to contract with BESPOKE GUIDED TOURS SL, any of the services offered on the web, which involve the communication of their personal data to BESPOKE GUIDED TOURS SL.

1. IDENTIFICATION OF THE RESPONSIBLE FOR THE FILE

BESPOKE GUIDED TOURS SL, with VAT number : B-93735546 and with andalusian accreditation C.I.AN-297469-3, informs the user and client of its website of the existence of an automated personal data file, whose manager is BESPOKE GUIDED TOURS SL, with address at Avenida Pablo Picasso 1 Local E Bajo. Urb. Cortijo Blanco San Pedro Alcántara, Marbella (Málaga, Spain), where the personal data that the user and the client communicate to BESPOKE GUIDED TOURS SL are collected and stored.

2. UPDATE OF THE POLICIES

BESPOKE GUIDED TOURS S.L.will modify, without prior notice, this privacy policy whenever it is necessary to adapt it to any legislative, regulatory, jurisprudential, administrative change or with the purpose of adapting said policy to the instructions issued by the Data Protection Agency or object legitimate of BESPOKE GUIDED TOURS SL. Any modification of this policy, notwithstanding the foregoing, will be published and warned on the website of BESPOKE GUIDED TOURS S.L. and in policy itself. For all the above, BESPOKE GUIDED TOURS S.L. recommends that users periodically read these policies in order to know the changes that are made to them.

3. PURPOSE OF THE FILE

BESPOKE GUIDED TOURS S.L. does not request data from users who visit it on its website, therefore, the communication of personal data by the user to BESPOKE GUIDED TOURS S.L. through its website can only take place when they voluntarily use the request a quote form to contact MARKETING DESARROLLO Y EXPANSIÓN S.L., given that in these cases the treatment of the data is inevitable and implicit in the contracting system. For these cases and those described in the following section, the entity informs the client that the data is processed for the following purposes: Carry out all the procedures related to the preparation of budgets, contracting and provision of BESPOKE GUIDED TOURS SL services, to the company to which it belongs or, where appropriate, to the interested party who requests it. As well as attending and answering the communications received and the maintenance of commercial relationship histories.

4. CONSENT

BESPOKE GUIDED TOURS S.L. informs that this privacy policy contains all aspects related to the processing of personal data that BESPOKE GUIDED TOURS S.L. carried out as responsible for it. Thus, it is reported that when the user does not maintain commercial relations with BESPOKE GUIDED TOURS SL, and sends an email or a communication to BESPOKE GUIDED TOURS SL, indicating other personal data, said user will be giving their free, unequivocal consent , specific, informed and express for the treatment of your personal data by BESPOKE GUIDED TOURS SL, with the purposes established above, as well as attend to your communication or send documentation.

For the same purposes, BESPOKE GUIDED TOURS S.L. informs that, if the client sends an email or communicates to BESPOKE GUIDED TOURS S.L. your personal data by reason of the position you occupy in a company, either as administrator, manager, representative and / or any other position as contact person in the company, it will be understood that such communication involves the provision of your free, unequivocal, specific, informed and express consent for the treatment of your personal data by BESPOKE GUIDED TOURS SL, with the purposes established above, as well as attend to your communication or send documentation.

5. IDENTIFICATION OF THE RECIPIENTS REGARDING THOSE WHO BESPOKE GUIDED TOURS S.L.ALLOW FOR THE MAKING OF ASSIGNMENTS OR ACCESS TO DATA ON THE ACCOUNT OF THIRD PARTIES

BESPOKE GUIDED TOURS S.L. only plans to carry out assignments or communications of data that by reason of the European Data Protection Regulation 2016/679 of April 27, 2016 must be carried out to meet its obligations with Public Administrations in cases that are required in accordance with Legislation in force in each matter at all times and, where appropriate, equally, to other bodies such as Judges, Public Prosecutor, Courts, Court of Accounts or Ombudsman.

Likewise, BESPOKE GUIDED TOURS S.L. informs the user that any other transfer of data that must be made, will be brought to their knowledge when provided by the RGPD, informing them expressly, precisely and unequivocally of the recipients of the information, of the purpose for which they will be used, the data, and the nature of the data transferred, or where appropriate, when the RGPD establishes it, the specific and informed consent of the user will be previously requested.

Likewise, BESPOKE GUIDED TOURS S.L.is not responsible for the data processing carried out by third parties that establish hyperlinks with BESPOKE GUIDED TOURS S.L. nor of those responsible for whom through hyperlinks BESPOKE GUIDED TOURS S.L. refers your visitors.

6. DATA QUALITY

BESPOKE GUIDED TOURS S.L. warns the user that, except for the existence of a legally constituted representation, no user can use the identity of another person and communicate their personal data, so the user must at all times bear in mind that they can only include personal data corresponding to your own identity and that they are adequate, relevant, current, accurate and true. For these purposes, the user will be solely responsible for any direct and / or indirect damage caused to third parties or to BESPOKE GUIDED TOURS SL, for the use of personal data of another person, or their own personal data when they are false, erroneous, not current, inappropriate or impertinent. Likewise, the user who uses the personal data of a third party, will respond to the latter for the information obligation established in article 5.4 of the RGPD for when the personal data has not been collected from the interested party, and / or the consequences of not having informed him.

7. EXERCISE OF THE RIGHTS OF ACCESS, OPPOSITION, RECTIFICATION, LIMITATION OF TREATMENT, PORTABILITY AND CANCELLATION OF DATA

BESPOKE GUIDED TOURS S.L. informs the user of the possibility of exercising their rights of access, rectification, cancellation, limitation of treatment, portability and opposition by email to info@bgt-travel.com To exercise their rights, you must send us the duly completed form that we will provide you, attaching a photocopy of your ID signed by the interested party.

8.- USE OF FORMS FOR THE COLLECTION OF PERSONAL DATA BY MARKETING DESARROLLO Y EXPANSIÓN S.L.

BESPOKE GUIDED TOURS S.L. complies with the guidelines of the European Data Protection Regulation 2016/679 of April 27, 2016 and other regulations in force at all times, and ensures the correct use and treatment of the user’s personal data. We inform you that you can exercise your rights of access, rectification, deletion, limitation of treatment, portability or opposition, by email to info@bgt-travel.com. The purpose of the treatment will be to contact users to provide information on the services offered or, in the case of the “Work with us” form, to include the data you provide us in our personnel selection processes. Through this clause we inform you that you can make any type of claim before the control authority, the Spanish Agency for Data Protection. In addition.

9. SECURITY MEASURES ADOPTED IN RELATION TO THE PROCESSING OF PERSONAL DATA

BESPOKE GUIDED TOURS S.L. informs the user that, in accordance with the provisions of the RGPD and the Development Regulation, it has adopted the technical and organizational measures necessary to guarantee the security of personal data and avoid the alteration, loss, treatment or access not authorized, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed. Likewise, BESPOKE GUIDED TOURS S.L. guarantees the user compliance with the duty of professional secrecy regarding the personal data of users and the duty to keep them.

BESPOKE GUIDED TOURS S.L. informs users of the website that security tools are installed on its website, including antivirus, antispyware, and antispam.

10. COOKIES AND IPS

This website informs that cookies are used. BESPOKE GUIDED TOURS S.L. does not use spamming techniques.

11. DURATION OF TREATMENT

The treatment will be carried out for the duration of the provision of the service, the customer service process, the human resource selection processes and as long as it is necessary for compliance with legal and tax requirements.

12. CONTROL ENTITY

BESPOKE GUIDED TOURS S.L. informs you that you can make any type of claim regarding the processing of your personal data before the control entity, the Spanish Agency for Data Protection through its website.